Having trouble logging in to the My SRC app?

Before you can use the My SRC app, you need to have an active account on the SRC website.

First, sign in to the SRC website using your University email address.

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If you have not signed in to the SRC website before, do this before trying to log in to the app.

Sign in to the SRC website

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Using your University account

Most University of Glasgow students can sign in to the SRC website using their University account through Single Sign-On (SSO).

Once you have successfully signed in on the website, return to the My SRC app and try logging in again using your student ID or University email address.

Registered manually?

If you created an SRC website account manually, make sure you have confirmed your account using the email sent to you when you registered.

If your account has not been confirmed, you may not be able to log in to the app.

You can manually register for an account here: Register for an SRC website account.

Still having problems?

If you have signed in to the SRC website and are still unable to access the My SRC app, email us at support@src.gla.ac.uk.

When contacting us, it may help to include:

  • your student ID or University email address,
  • whether you are using iPhone or Android,
  • what happens when you try to log in, and
  • a screenshot of any error message you see.

We aim to respond within one working day.

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